FAQ

Got questions? We have answers!

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We have compiled a list of the most frequently asked questions by NeuLog users. If you don’t see the question or answer you need, please contact us, we’ll do all we can to help!

NeuLog sensors (23)

Yes, NeuLog will work with any computer with the software available as a free download.
There is a Mac and a PC version.

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No. The NeuLog WiFi module creates it’s own WiFi hot spot and can be used anywhere, no internet required. All of the software to run up to 5 sensors is on the WiFi Module.

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You will need one of NeuLog’s communication Modules to connect your sensor(s) to the computer, smart phone or tablet. if you want to be directly connected to a computer, you will want to get NeuLog’s USB Module, which allows you to connect up to 20 sensors. If you want to work wirelessly, use the NeuLog WiFi module and a battery module. These work with up to 5 sensors

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NeuLog sensors work with any device with Wi-Fi technology. You can use our WiFi module to create a Wi-Fi hotspot to which up to 20 devices can connect to. You can also choose to work with a PC or Mac directly (with a USB module). Our software can be downloaded for FREE.

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Yes, NeuLog is platform agnostic. It works with any OS, on any device. The browser based software works on most popular browsers (Safari, Chrome, Firefox); we recommend Chrome as it seems to work the best.

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You can connect up to 20 sensors to a computer with our USB module, or up to 5 sensors wirelessly with our WiFi module.

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NeuLog sensors are available from several large science education supply companies and on Amazon. Check out the links to our distributors on our home page. For details of reps in countries outside the US please contact us.

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No, all the software is free to download from our website.

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For offline experiments with your sensors, you will need to order a NeuLog Battery Module (BAT-200) This can power up to 5 sensors at a time.

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It depends on how many sensors are connected and what kind. Also, the WiFi module uses more battery life than a sensor by itself. If you use specific sensors, contact our tech support team; they will calculate the battery life for you.

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Yes! We have free downloads of experiments available in many different topics. There is even a place for teachers to share the experiments they have run using NeuLog in their classrooms.

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Yes. When connected to a computer, you can save any experiment data as a CSV file to be use in Excel or other programs. This quick guide explains how to do that.

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Experiments can run for up to 31 days.

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Yes, the NeuLog WiF Module works with any Wi-Fi enabled device. You just need to connect to the Wi-Fi hotspot, then log into WIFI201.com in your browser; you will be able to view and collect data on your phone! Up to 20 people can log in at one time, but only one will be controlling the experiment. The other 19 will view the data, but control can be handed off between users.

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There are currently 45 sensors available for all types of experiments and data collection. See the list under Products. Let us know if there is something you cannot find and we will help you.

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An on line experiment is when your sensor is connected (either through USB or WiFi) and you collect and view data in real time. An off line experiment is when you set up a sensor and then connect it to a battery module to collect data over time, to be viewed and analyzed later.

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11 people found this helpful.

Yes, you can find them in the user’s guide on each sensors product page under “Products”. You can view or download all of our users guides here, and if you have more questions, just please contact us.

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If you use the sensors with the USB module connected to your computer, you will not need a battery. If you use one of the other communication modules (WiFi, RF, Display) or if you want to do off line experiments, you will need a NeuLog battery module which is rechargeable with a USB to micro cable.

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8 people found this helpful.

You can connect more than one of the same type of sensor, you have to set the sensor ID in the software. This quick guide explains how to do that. The guide is for the photo gate sensor, but the instructions will work the same way with any other sensor.

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This quick guide explains how to perform an offline experiment step by step.

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You can save your experiments by using the export icon (save value table CSV, or save graph image (PNG)). The CSV file can be opened by the NeuLog software and Excel. This quick guide explains how to do that. The PNG image can be opened by graphic files programs.

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With the WiFi module, experiments can be performed through any device which uses the Wi-Fi technology, such as iPads and Tablets with Android, PC computers with Windows / Linux or Macintosh with OS. These quick guides explain how to set up the WiFi module with an iPad and a Chromebook but the instructions are similar for all the devices.

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1 person found this helpful.

Yes, but you must download the software from www.neulog.com/software in order to access your sensors; you will not be able to use them through the wifi201 website. You must also put your WiFi module into USB mode by pressing the button three times. Once the yellow light is on continuously, your WiFi module is in USB mode.

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Sense (1)

Sense is a robotic and computer programming system which allows users to explore, problem solve, and advance their computer programming abilities from just starting in visual block programming, to Python and C languages.

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